1. About DipIn
DipIn is an adults-only social service for arranging genuine, spontaneous, real-life social plans in the near future.
In these Terms, a Meetup means a concrete social plan created by a user, and an Availability means a user-created listing indicating that the user is open to meeting while the details are not yet fully decided.
Meetups and Availability are designed for plans happening now or within roughly the next three days: the initial scheduled start is limited to 72 hours from creation for a Meetup and from original publication for an Availability. To let the planned window itself finish, a Meetup can have a hard lifetime of up to 90 hours from creation and an Availability up to 84 hours from original publication. Editing an Availability does not restart that original-publication lifetime, and its actual end or public visibility can be earlier.
Discover eligibility controls whether a new Meetup request can be started. An already established Meetup request or invitation does not necessarily become unactionable when Discover visibility closes; where the product permits, its decision remains actionable until the Meetup's effective end.
DipIn is not a dating service, emergency service, or guarantee that another person is safe, trustworthy, available, or suitable to meet.
Support: dipinhelp@outlook.com
Website: dipin.nl
Operator: Bas Heuver
Legal/privacy: dipinhelp@outlook.com
2. Eligibility
You must be at least 18 years old to create or use a DipIn account.
By creating an account, you confirm that you are at least 18 and that the information you provide is truthful enough for the service to function safely and correctly.
3. Your account
You are responsible for keeping your login credentials secure and for activity performed through your account.
Do not:
- impersonate another person;
- create accounts to evade moderation or restrictions;
- give another person access to your account in order to bypass safety controls;
- misuse another person's personal information.
If you believe your account or credentials have been compromised, use DipIn's password-reset or account-security features as soon as reasonably possible.
4. User-generated content
DipIn lets users contribute content such as profile information and photos, Meetups, Availability posts, join requests or responses, and messages.
You remain responsible for content you submit. You must follow the DipIn Community Guidelines whenever you create, upload, send, or otherwise make content available through DipIn.
You retain your rights in content you create. You give DipIn the limited permission reasonably necessary to host, process, transmit, display, protect, back up where applicable, and moderate that content in order to operate and protect the service. This permission does not give DipIn ownership of your content.
Some safety reports preserve a limited, immutable report-time copy of relevant content. Depending on what is reported, this may include selected visible profile fields, Meetup or Availability content, the reported chat message with limited surrounding context, or a retained derivative of a reported profile photo. This prevents later edits or deletion from erasing what was actually reported. It does not give moderators general access to unrelated private content.
5. Community rules and prohibited conduct
The DipIn Community Guidelines form part of these Terms.
You must not use DipIn to:
- harass, threaten, intimidate, stalk, or repeatedly contact someone who does not want that contact;
- engage in hateful or discriminatory conduct;
- solicit sexual contact, pressure or coerce someone sexually, groom or exploit another person, or engage in child sexual abuse or exploitation;
- scam, defraud, impersonate, deliberately deceive, or facilitate illegal activity;
- share another person's private or sensitive information without permission;
- send spam, automate abusive activity, or repeatedly send unwanted promotion;
- create Meetups or Availability posts whose primary purpose is dating or matchmaking;
- create or share content, or organize conduct, that creates an immediate or unreasonable safety risk;
- evade blocks, moderation actions, account restrictions, or other safety controls.
6. Reporting, blocking, and moderation
DipIn provides in-app tools for reporting relevant content and users and for blocking users where appropriate.
Reports do not automatically prove that a violation occurred. For supported report targets, a threshold of three distinct eligible active reporters can trigger an automatic temporary safety hold. That hold is not a moderator finding and can be reversed when the qualifying report count falls below the threshold or after moderator review.
Depending on the situation and available evidence, moderators may restore content, take no further action, warn a user, remove reported content, restrict specific capabilities, separately close or restrict a conversation, or temporarily suspend account access.
Removing a Meetup or Availability through moderation does not automatically close every existing conversation. Existing conversations follow their own lifecycle and can be restricted separately when the safety issue justifies it.
DipIn may preserve limited moderation and security records where reasonably necessary for safety, fraud prevention, legal obligations, or enforcement of these Terms. The ordinary purge target is 12 months from collection once a record is eligible for deletion, but unresolved or non-terminal records and cleanup backlogs can remain longer. An explicit legal hold or legal duty can also extend retention. The Privacy Policy describes this separately.
7. Messaging and security
DipIn uses different technical protections for different conversation types. Do not assume that every chat is end-to-end encrypted.
A conversation or request should only be treated as end-to-end encrypted when DipIn explicitly indicates that protection in the app. This can include supported private chat messages, Meetup join-request text, Availability-response text, and private invite/agreement text. Group chats are currently not end-to-end encrypted.
When supported end-to-end encrypted content is reported, the reporting client may submit the plaintext and limited context selected for that report so moderators can review it. This reporting path does not give DipIn a general ability to decrypt unrelated end-to-end encrypted content or restore plaintext for which no authorized device retains the required key.
DipIn may change or improve its security architecture over time. Material changes that affect how message content is protected should be described accurately in the app and Privacy Policy.
8. Real-life meetings and personal safety
DipIn helps people arrange real-life meetings, but it cannot verify or guarantee another person's identity, intentions, conduct, or safety.
You decide whether, when, and where to meet. Choose a setting and plan you are comfortable with, respect other people's boundaries, and remember that anyone may end a meeting or conversation at any time. Do not pressure someone to meet or continue interacting.
If there is an immediate danger or emergency, contact the appropriate local emergency service. DipIn is not an emergency-response service.
9. Location information
DipIn may use location information to help users discover or create nearby real-life plans. Public location presentation may be approximate rather than exposing an exact device location.
Opening a shared Nearby-only Meetup may send the viewer's current location to DipIn solely to determine whether that shared Meetup is available to that viewer. The shared-link check does not make the viewer's exact current location public.
Location access, storage, precision, and retention are described separately in the Privacy Policy. The app should request only the location access needed for the feature the user is actively using.
10. Privacy
DipIn's Privacy Policy is separate from these Terms and explains how personal data is collected, used, stored, shared, retained, and deleted.
Acceptance of these Terms is not a substitute for privacy disclosures or any consent that applicable law requires for a specific data-processing activity.
11. Saved People, Blocked, and private notes
Saved and Blocked are independent owner-side relationships. A person may be Saved, Blocked, both, or neither. Saving is private and one-way, and blocking does not automatically add or remove Saved.
There is at most one owner-private note for a person. The same note may remain accessible while the person is Saved and/or Blocked. Removing one relationship preserves the note if the other remains. If a note exists and you deliberately remove the final Saved/Blocked relationship, DipIn requires confirmation that the note will also be deleted from the service. After deletion it is no longer available through DipIn, while normal backup-retention and recovery rules may temporarily retain backup copies. Deleting the note directly removes only the note and does not change Saved/Blocked relationship state.
Private notes use end-to-end encryption as described in the Privacy Policy. Current account-deletion cleanup removes Saved/Blocked relationship state and private notes owned by or about the deleted account. Where DipIn is permitted to retain other historical records after deletion, the deleted person's identity is anonymized as Deleted account rather than preserving the former public Handle (@handle) or display name.
Technical storage and security details are described in the Privacy Policy rather than being treated as contractual promises in these Terms.
12. Account deletion
You may request deletion of your DipIn account through the in-app account-deletion flow. DipIn also provides a public web route for account-deletion requests.
Account deletion removes or anonymizes account-associated data according to DipIn's deletion design. Some limited information may be retained where reasonably necessary for safety, fraud prevention, other users' records, dispute handling, or legal obligations. The Privacy Policy must accurately describe any such exception and its retention rule.
DipIn does not currently treat a deleted account's Terms acceptance record as a separate post-deletion legal-retention record. If a reviewed legal need for that proof is established later, it should be implemented as a deliberately limited and expiring record rather than silently retaining the deleted account.
13. Service availability and changes
DipIn may change, suspend, or discontinue features when reasonably necessary for product, safety, security, legal, or operational reasons.
Because DipIn depends on networks, devices, app stores, email providers, push-notification providers, maps, and other infrastructure, uninterrupted availability cannot be guaranteed.
14. Enforcement and termination
You may stop using DipIn and request account deletion at any time.
DipIn may restrict or terminate access where reasonably necessary to enforce these Terms or the Community Guidelines, protect users, prevent abuse or fraud, comply with law, or protect the service.
Where appropriate, moderation should be proportionate to the conduct and available evidence.
15. Changes to these Terms
If DipIn materially changes these Terms or the Community Guidelines, users should be told what changed and, where appropriate, asked to accept the new version before creating or uploading further user-generated content.
The production system records the policy version and acceptance time rather than silently treating old accounts as having accepted a new version.
16. Governing law and disputes
These Terms are governed by Dutch law. If you are a consumer habitually resident in another EEA country, this choice of law does not deprive you of mandatory consumer protections that apply under the law of your country of habitual residence. Nothing in these Terms limits any right to bring proceedings before a court that has jurisdiction under mandatory consumer-protection rules. Before starting formal proceedings, you may contact DipIn at dipinhelp@outlook.com to try to resolve the issue informally.
17. Contact
Legal questions about these Terms can be sent to dipinhelp@outlook.com. General support is available through Support or at dipinhelp@outlook.com.